July 21, 2020
As the direct line of communication from your business to your clients, the realm of customer service provides crucial insight to your company's reputation and future. Let's discuss three reasons why good customer service is vital for the success of your business.
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July 15, 2020
When customer service methods are implemented successfully in a business, it does more than make customers happy. Implement these seven simple tips in your business to improve customer service and sustain the lasting, successful company of which you've always dreamed.
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July 13, 2020
Considering all of the technological options available today, choosing the best customer service channels for your company can be challenging. The key lies in choosing a few channels that meet the needs of your customer base. Let's discuss five foundational elements to help you choose the best customer service channels for your business.
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July 09, 2020
Let's consider eight unique packaging ideas that can improve your eCommerce business.
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July 06, 2020
If an online sale is already completed, is the packaging in which it arrives actually important? Let's discuss five reasons why good packaging is so important to eCommerce success.
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July 02, 2020
How can a business owner know exactly which eCommerce metrics are most important?
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June 18, 2020
As some states begin to lift stay-at-home restrictions, entrepreneurs remain uncertain about online retail marketing after coronavirus. As public life slowly reemerges, the marketing "do's and don'ts" may seem blurred.
Though times are uncertain, post-COVID business recovery will flow smoothly if you carefully prepare your marketing plan, and then implement it effectively to your consumers. Here are five important points for consideration that will help you successfully do so.
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June 15, 2020
It was difficult to miss the internet chatter early this Monday morning regarding the newly announced Walmart and Shopify partnership. What exactly does this entail for the smaller Shopify owners out there? Here are the most important details about this exciting, new eCommerce partnership, and the answers to all of your burning questions.
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April 08, 2020
As an entrepreneur, maximizing your company's time may seem like a daunting task. You can conquer this responsibility and learn how to manage your precious time in a more productive way.
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March 26, 2020
On March 11, 2020, the World Health Organization (WHO) officially declared the COVID-19 outbreak a global pandemic. As this ultra-contagious virus continues to spread throughout a growing number of countries, business-owners worldwide question just how significantly the coronavirus is affecting online retailers. A key to understanding these predictions and what they mean for your online store, results from a deeper study of the eCommerce process, combined with current consumer demands and trends.
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January 13, 2020
Choosing a name for your eCommerce store may seem like a trivial task when compared to other aspects of owning a business. However, this decision is not one to take lightly. Here are five tips to help you find the best name to rocket your company to success!
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December 05, 2019
One of the most effective ways for eCommerce store owners to drive their sales is through email marketing. However, if you are sending uninteresting emails to the wrong people, it is very easy to lose email as a successful and lucrative channel. By understanding and implementing a few basic practices that have been tested and proven to be successful, you can expect to start seeing greater results from the emails you send.
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